Frequently Asked Questions
When Will My Seats Be Installed?
Your seats will be installed prior to the first home game if you placed your order before August 15th, 2026. If you purchased your seats after August 18th, 2026, please email us to see if your seats will be installed prior to the first home game. Please note, if you ordered your seats after the deadline and your seats were not installed, we do not issue refunds (full or partial).
Please note, this a seat rental program for the 2026 Football season only. Seats are not to be taken or removed from the stadium from anyone other than 12th Man Seat staff.
When and How can I purchase Game Day Seats?
Game day seats will be available for purchase on game days. There will be a variety of kiosks located around Kyle Field where you can purchase single game seat backs. Kiosks are located outside sections 114,130,239,341 & 405.
My family shares the Season Tickets, but I am purchasing the Seatbacks. Will this be a problem?
No! When you place your order for seatbacks, be sure to let us know what name and 12th Man account number the Season tickets are under. This will allow us to match the seat back purchase to the account holder. If we have any questions about your order, we will reach out to confirm the order.
My Section is not listed
If your section is not listed in the drop-down menu, your seats do not work with our seat backs as most of these sections are armchair seats. If you have any questions, please reach out to the 12th Man Foundation.
I don’t know my account log in or my log in is not working
You do not need to create an account to place your order, however you will need to create a brand new account as this is a new website. This site is different than the one you use for your Texas A&M football season tickets. If you do create an account, you will have access to your orders.
Will my seats be installed for the entire season?
Yes. If you purchased your rental seatbacks prior to 8/15/2026 before 2 pm est, your seats will be installed for the first game and remain in place until the season ends regardless of where your seats are located. This includes anyone in sections 409 through 421.
My seats are/were missing, what do I do?
If you arrive on gameday and one or all of your seats are missing, please contact us right away as in most cases, we are able to provide you will a game day seat and document the incident. Your seat will be reinstalled before the next home game. You can reach us by email ([email protected]) or you can head over to one of the game day kiosks located around the stadium. One of the attendees will be able to document your issue and possibly provide you with a game day seat.
If you purchased your seatbacks 48 hours prior to the next home game or after 8/15/2026, please check your email to see when your seats are slated to be installed. Our installers are not always permitted in the stadium that close to game day, and while they do make every effort to have your seats installed, we are unable to guarantee it.
Should you have purchased your seats after the deadline, we are not able to issue full or partial refunds.
Please NOTE: WE DO NOT AUTO RENEW. If you received a confirmation email but did not purchase the seats directly a few moments before, please contact to us to confirm that the order is from 2026. We can not issue refunds for seats ordered in 2026, even if you received a duplicate email on July 10th 2026
I would like my seats removed
I did not receive an email confirmation or receipt.
Please email us at [email protected] with your full name, email address, phone number, 12th Man account number and where your seats are located. This will allow us to look you up and see if your purchase did go through and provide you with a copy of your receipt.
Have more questions?
If your question was not answered in the FAQ’s, please contact us. We will be sure to get back to you within 24 hours or less. If the matter is urgent, please email us at [email protected].
Please note: If you ordered seats after 8/15/2026, we are unable to guarantee that your seats will be in place for the first game of the season and we do not issue refunds (full or partial).